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Great Lakes Wire

Tuesday, November 11, 2025

AI skills gap presents challenge and opportunity for U.S. employers

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Brian Calley, President and CEO | Small Business Association of Michigan

Brian Calley, President and CEO | Small Business Association of Michigan

Artificial intelligence is becoming more common in workplaces across the United States. According to a recent Harris Poll, 72% of U.S. hiring managers say their company uses AI, an increase from 66% last fall. Despite this growth, more than half—55%—of those surveyed admit their organizations lack the resources or training to help employees use AI effectively.

The poll also found that only 12% of employees have received formal training focused on AI. This limited exposure leaves many workers unsure about how to safely and effectively incorporate AI into their daily responsibilities.

Organizations cite several concerns regarding AI training: 37% worry that employees may put in less effort; another 37% fear a decline in creativity; 36% anticipate weaker problem-solving skills; 35% see potential losses in skill development; and 32% expect collaboration to suffer.

Despite these apprehensions, evidence suggests that well-designed AI training can improve employee performance and engagement. Training helps streamline workflows by enabling staff to use AI tools efficiently, which can reduce manual tasks and boost productivity. Employees with solid knowledge of AI are better equipped to interpret data insights for informed decision-making. Additionally, comprehensive training ensures awareness of ethical considerations, privacy laws, and biases within AI systems, helping organizations mitigate compliance risks.

Concerns about job security persist among workers as automation continues to reshape the workforce. Nearly two-thirds of job seekers are worried that AI could limit employment opportunities, while almost half fear their jobs might be eliminated altogether. However, human oversight remains essential even as technology advances.

Experts recommend that companies bridge the skills gap by offering accessible and practical training programs suitable for all experience levels. Hands-on learning opportunities and a culture focused on continuous development are encouraged. Leadership plays a crucial role by guiding teams through technology integration and addressing any related concerns.

"By equipping employees with the skills to embrace AI, organizations can drive innovation, reduce risk, and maintain a competitive edge in an increasingly automated world," said Heather Nezich from ASE.

For additional information on workplace trends and resources visit https://www.sbam.org/news-resources/.