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Friday, September 12, 2025

Small businesses urged to adopt structured sales strategies for growth

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Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website

Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website

In the current competitive market, small businesses face challenges in scaling sales effectively against larger companies. Many struggle due to inconsistent sales processes and a lack of strategic direction. The focus should be on working smarter with a clear strategy and disciplined execution.

High-performing sales teams distinguish themselves by adopting a structured approach that maximizes efficiency and accountability. Sales excellence involves more than meeting quotas; it requires refining core processes and developing necessary competencies. Misconceptions persist, such as equating more leads with more sales or assuming experience guarantees success without proper training.

Sales excellence is based on principles like strong leadership, hiring based on competencies, following a structured process, strategic account management, and continuous skill development. Data supports this approach: Harvard Business Review notes an 18% revenue growth for companies with structured sales processes, while Miller Heiman Group reports 25% higher revenue for those prioritizing sales excellence.

Structured strategies offer competitive advantages by improving customer relationships and retention rates. For small businesses with limited resources, clarity and efficiency in the sales team can lead to accelerated success.

Key elements of high-performing organizations include strategic planning aligned with business objectives, hiring talent based on skills rather than personality stereotypes, refining sales processes, and investing in ongoing development. Companies should establish a strategic plan that guides activities towards clear goals.

Hiring the right professionals involves looking beyond extroversion to find ambiverts who balance analytical thinking with problem-solving skills. Experience alone isn't enough; competencies must match industry needs.

A defined sales process enhances performance by structuring prospecting, qualifying leads, presenting value, and closing deals. Aligning activities with the customer's buying journey ensures engagement at the right time.

Strategic account management focuses on growing revenue within existing accounts through formal strategies that build stronger relationships and identify new streams.

Ongoing training is essential for adapting to market changes. Companies prioritizing learning see better results and retention rates. Fractional sales leaders can provide guidance without full-time costs.

To improve performance, small businesses should start by developing a strategic plan aligned with business goals. Refining hiring processes to focus on competencies over experience is crucial.

Defining a clear sales process creates consistency from prospecting to closing deals. Value-based selling strengthens this process further.

Investing in training focuses on core competencies beyond product knowledge. Fractional executives offer expert guidance without full-time expenses. Research shows companies investing in leadership experience stronger growth.

Strategic account management drives growth by focusing on high-value customers and long-term plans for key accounts.

Sales excellence is necessary for sustainable growth among small businesses seeking to outperform competitors. Structured processes lead to higher revenue growth according to data analysis from KPMG surveys showing significant returns from fractional leadership investments.

Businesses ready for improvement should assess current processes for gaps while investing in training/coaching/account management strategies impacting long-term success positively.

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