Great Lakes Wire

The NeuroLeadership Institute has identified three cognitive habits that distinguish highly accountable individuals from others. These habits include syncing expectations, driving with purpose, and owning one's impact.

Misaligned expectations are a common cause of failure in teams. Accountable individuals ensure clarity before proceeding by aligning on what success looks like, including roles and deadlines. They use SSG communication—succinct, specific, and generous—to maintain alignment and prevent misunderstandings.

Once expectations are clear, accountable people connect their tasks to a larger purpose. This connection enhances intrinsic motivation and leads to more deliberate work. Understanding the broader impact of their role helps them tap into deeper energy reserves.

Accountable individuals also reflect on outcomes, taking responsibility for both successes and failures. They embrace a growth mindset by learning from experiences rather than blaming circumstances. A three-part apology framework—acknowledging what happened, sharing how to fix it, and asking for feedback—supports this reflective practice.

Creating a culture of proactive accountability involves building clarity, motivation, and reflection into daily routines. By consistently practicing these habits, individuals can develop stronger accountability skills.

Mary E. Corrado shared these insights through SBAM-approved partner ASE.