Great Lakes Wire

As Michigan faces severe weather, Attorney General Dana Nessel has urged residents to use the Department of Attorney General's Power Outage Credit Feedback & Inquiry Form. This tool enables residents to report extended power outages or to inquire about overdue outage credits.

In recent days, severe thunderstorms and high winds have impacted the Lower Peninsula, while an ice storm affected Northern Michigan. More severe weather is anticipated across the state.

"The severe weather hitting our state has disrupted the lives of countless Michigan residents and businesses," Nessel stated. "While dealing with the aftermath can be overwhelming, making sure you receive the credits you’re owed should be one less thing to worry about. I encourage anyone affected by extended power outages to take advantage of available resources and fill out our credit outage inquiry form."

The form serves as a feedback channel, helping the Attorney General monitor outage-related trends and patterns to aid in ratepayer advocacy. Consumers who believe they are entitled to credits they have not received, or those who received less than expected, are encouraged to complete the form. It is available to both residential and business customers.

The form is accessible on the Department of Attorney General Utilities page. Additionally, the webpage offers updated information on outage credit criteria for utilities regulated by the Michigan Public Service Commission (MPSC), links for residents to participate in MPSC meetings or to file comments, and links to the 2023 Utility Performance Report for provider rankings. It also includes frequently asked questions and a video about the Utilities Imposter Scam.