Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website
Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website
Psychological safety is the foundation of a healthy and high-performing team. Harvard Professor Amy Edmondson’s seminal research highlights its critical role in today’s knowledge economy. When employees lack the freedom to speak up, organizations miss out on opportunities for growth and innovation.
Psychological safety is the belief that individuals can take risks, make mistakes, and express their thoughts and ideas without fear of negative consequences. When present, it leads to increased creativity, collaboration, productivity, and employee well-being. Individuals feel valued, heard, and empowered, experiencing lower stress levels and higher job satisfaction and motivation. This enhances overall productivity and retention rates.
This article explores three tactics to help foster psychological safety in teams:
1. Communicate Openly and Non-Judgmentally
Effective communication is at the heart of any successful team. To restore psychological safety, it’s essential to create an environment where open and non-judgmental communication is encouraged.
2. Build Trust Through Team Building and Bonding
Trust is the cornerstone of psychological safety. When team members trust each other, they are more likely to speak up, take risks, and collaborate effectively.
3. Foster a Culture of Learning
Promoting continuous growth and development is essential for maintaining psychological safety. When team members feel valued and have opportunities for improvement, they engage more actively.
Here are ways to communicate openly, build trust, and foster a culture of learning:
- Active Listening: Encourage others to share their perspectives while giving them your full attention.
- Lead with Consistency: Ensure leaders are consistent in their actions and decisions to build trust.
- Celebrate Learning from Mistakes: Embrace a culture that views mistakes as learning opportunities.
Psychological safety needs to be communicated during the candidate experience to ensure you have employees who embrace this culture. It is crucial for team and organizational success as it allows team members to take interpersonal risks without fearing negative consequences, fostering innovation, collaboration, and overall performance.
By fostering open communication, building trust, and promoting a culture of learning teams can create a psychologically safe environment that drives success and well-being.
By Linda Olejniczak