Great Lakes Wire

Much discussion surrounds the increasing use of AI in recruitment. Industry experts speculate that recruiters, along with attorneys, may soon see AI take over significant aspects of their roles. Estimates suggest that 35% to 45% of organizations are now incorporating AI into their hiring practices. However, there is concern about how this affects employer appeal to candidates.

A survey conducted by Express Employment Professionals and Harris Poll highlights U.S. job seekers' perspectives on AI in hiring. Notably, 62% of respondents might avoid companies heavily reliant on AI for candidate evaluation. Despite its efficiencies, many applicants still value a human element in the process.

While job seekers recognize AI's usefulness in writing resumes and interview preparation—78% find it helpful—skepticism remains regarding its role in actual hiring decisions. A significant majority, 87%, believe qualities like communication skills and cultural fit require human assessment. Additionally, 84% prefer having their resumes and interviews reviewed by people.

The poll also uncovers gender differences concerning AI comfort levels. Women are generally less comfortable using AI for resume writing or skills assessments compared to men, with over 40% never having used AI in their job search versus just 27% of men.

Despite these reservations, employers continue adopting AI due to its benefits but face challenges balancing technology with maintaining a personal touch valued by candidates. While 83% of hiring professionals see positive impacts from AI, 68% caution against over-reliance as nearly nine out of ten stress the importance of human input for evaluating interpersonal skills.

Express CEO Bill Stoller emphasizes that "AI is undeniably a powerful tool," advocating for its role as an enhancement rather than a replacement for human judgment. He underscores the importance of transparent communication about AI's use and benefits to maintain trust and confidence among potential employees.

By Dan Van Slambrook