Great Lakes Wire

Lansing residents are being urged to remain vigilant against potential scams during the ongoing cleanup and recovery from recent ice storms. Attorney General Dana Nessel has issued consumer alerts aimed at preventing additional hardship for those affected.

Nessel warns citizens to be cautious of individuals impersonating government officials or attempting to provide fraudulent relief or services during this emergency. "Bad actors look for emergency situations to con people out of their hard-earned money," Nessel stated. She emphasizes the availability of resources designed to help Michigan residents avoid scams and verify contractors or charities before making any financial commitments.

For those whose homes or properties were damaged in the storm, Nessel advises researching contractors to avoid turning a repair into a financial burden. The Michigan Department of Licensing and Regulatory Affairs (LARA) suggests that residents request a contractor's 10-digit "residential builder license number" before proceeding with services. This number can be verified on LARA’s official website.

Nessel also highlights the difference between Residential Builders, who can reconstruct entire homes, and Residential Maintenance and Alteration Contractors, who focus on specific trades like roofing or carpentry. While tree service providers are unlicensed, consumers should vet them thoroughly and obtain written quotes to prevent price gouging or predatory practices.

The Better Business Bureau is recommended as a resource for researching local businesses and contractors for repairs and cleanup. Nessel advises residents impacted by the storm to take several steps before engaging any services: contact insurance providers, consult local licensed professionals, verify credentials and references, obtain multiple written estimates, and thoroughly review contracts.

“If the offer is too good to be true, remember, it often is,” Nessel cautioned. She stresses that scammers often use high-pressure tactics, urging people to read all terms and conditions carefully before agreeing to anything.

In light of the storm leaving tens of thousands without power, with some still awaiting restoration, Nessel is also reiterating her Utility Imposter Scams Consumer Alert. These scams often involve threats of utility shut-offs unless a quick payment is made or deceitful claims that immediate restoration is possible for an additional fee.

For extra support, Michigan residents can access a state resource site or call 2-1-1. Those wishing to file a complaint or seek further information can contact the Attorney General's Consumer Protection Team.