Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website
Brian Calley President and Chief Executive Officer at Small Business Association of Michigan | Official website
In 2025, the integration of AI technologies is significantly transforming Training and Development (T&D) across various industries. The use of AI in this sector aims to create a more effective learning environment by leveraging tools such as generative AI, natural language processing (NLP), and machine learning algorithms.
Generative AI has become one of the most accessible technologies, offering rapid data processing and comprehensive responses to complex queries. Tools like ChatGPT, Microsoft Copilot, and Chat-On are helping T&D professionals create training outlines, conduct research, and update materials efficiently.
Natural Language Processing (NLP) has been integrated into many daily tools for years. It enables dynamic learning experiences by providing tailored responses in real time. This capability allows for microlearning and on-demand training that adapts based on participant input.
Machine learning algorithms are revolutionizing how training programs are developed. By analyzing learner data, these algorithms can deliver personalized training experiences that align with individual skills and roles. This personalization keeps employees engaged by offering relevant modules based on their performance and preferences.
Popular Learning Management Systems utilizing machine learning include Docebo, 360Learning, and Absorb LMS.
AI technologies are not merely enhancing traditional methods but redefining workplace learning itself. Clifton Clarke notes that "we will learn how to utilize AI to enhance our capabilities," suggesting that while AI's role in T&D will expand, it will not replace human involvement.
The continued evolution of AI promises a future where learning experiences are both dynamic and effective.
By Clifton Clarke, courtesy of SBAM-approved partner ASE.
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