Great Lakes Wire

LANSING – Michigan Attorney General Dana Nessel is urging residents to be vigilant against scammers targeting those affected by the heavy rains from the remnants of Hurricane Beryl. The storm flooded communities, damaged homes, and left thousands without power.

“Education and awareness are the best tools we have to fight against bad actors looking to take advantage of those experiencing hardship,” said Nessel. “Our Consumer Protection team is committed to investigating complaints. I encourage people to contact our office if you believe a business or individual is engaging in fraudulent behavior in response to the severe weather.”

Residents should exercise caution in all flooded areas. Do not attempt to wade into or drive through flooded areas, as the depth or condition of the road is not always obvious. Likewise, adhere to all barricades and follow posted detours. The State of Michigan has information on what to do in the aftermath of a storm on the MIREADY website, including tips on how to recover from a disaster.

Additionally, Nessel has re-issued three alerts to help consumers know their rights and responsibilities in the following areas:

- Michigan’s Towing Laws;

- Beware of Buying a Flood-Damaged Vehicle; and

- Researching home repair contractors and offers to avoid being scammed.

Whatever the type of flooding or disaster, affected homeowners will want to repair the damage right away to get back to a sense of normalcy. Unfortunately, that rush often leads otherwise careful consumers to make decisions they would not normally make.

To avoid falling victim to a scam, take the following steps:

1. Take some time to absorb what has happened, and don't make any rash decisions before doing your homework. This is especially true if you are approached by anyone telling you they can fix your home right away – but only if you accept their “help” right now.

2. Talk to your homeowner's insurance agent or company. Carefully review your homeowner's insurance policy and contact your insurance agent with questions.

3. Do your homework before hiring a home repair contractor by ensuring they are licensed, insured, well-regarded by friends and neighbors, and have no concerning complaint history.

4. Get everything in writing, never pay in cash, and never pay in full upfront.

To file a complaint with the Attorney General or get additional information:

Consumer Protection Team

P.O. Box 30213

Lansing, MI 48909

517-335-7599

Fax: 517-241-3771

Toll free: 877-765-8388

Online complaint form

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